Refund for non intentional purchase

New Here ,
Mar 20, 2021 Mar 20, 2021

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Hello dear,

 

I clicked on purchase a video by accident and it charged me 79€. I thought it was included in my trail license.


Could you please refund me this amount as I didn't even download the video?

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Adobe Employee ,
Mar 29, 2021 Mar 29, 2021

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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

EBQ

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