Refund for Stock Monthly Membership

New Here ,
Oct 13, 2018 Oct 13, 2018

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Hi,

So I thought I had cancelled my Stock membership as I found I did not use it as much as I thought I would during the first month, so it wouldn't be worth it for me to pay.

But it turns out I did not.

I just had the money taken out of my account, on a Saturday, and have cancelled the subscription. Is there any way I can get a refund on that?

I really don't want to use Stock right now but would want to use the CC in the future. But this is a problem for me now as it took nearly all my cash from my account, leaving me with around 2 Euros...

I would greatly appreciate if there was a way to get a refund on this month's payment, considering it literally just started an hour ago and I have not used it at all.

Thanks,
Tom

PS: I know this is the forum, but there's no support at the weekend...

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correct answers 1 Correct Answer

Adobe Employee , Oct 15, 2018 Oct 15, 2018
Hi Tom,I apologize for the trouble that you've faced.I'd request you to Contact Customer Care for the refund requests.In case you're unable to reach the support, please see Contact Support FAQ: Unable to reach support through the "Contact US" link Let me know if you still have issues.Regards,Sheena

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Adobe Employee ,
Oct 15, 2018 Oct 15, 2018

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Hi Tom,

I apologize for the trouble that you've faced.

I'd request you to Contact Customer Care for the refund requests.

In case you're unable to reach the support, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Let me know if you still have issues.

Regards,

Sheena

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