Refund issue-------solved!

New Here ,
Apr 27, 2020 Apr 27, 2020

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Hi

I'm very new to adobe stock and have a major problem right now.

I'm in a month-free adobe stock trial period so I thought I can use 10 pictures for free.

As a trial, I chose a random picture and it costed me 300$. I was totally shocked.

I didn't use the picture and I don't want any license, just want to get full refund.

 

I'm a student and having money shortage. What just happened to me cause my life suffer.

Would you please, please help me to get refund?

 

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I contacted Adobe chat assistant and she helped me out. She cancelled Stock subscription and said I can get a full refund. What a relief....If you are in any problem like mine, contact Adobe and get refund. Thank you.

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Licensing, Plans and purchase

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Adobe Employee ,
Aug 17, 2020 Aug 17, 2020

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Self resolved.

EBQ

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