Refund on asset

[Sedawk]

I can't find anywhere to request a refund for an asset.

I licensed a Vector image that is NOT a vector image.  It is an image embedded in an Illustrator file.  How do you request a refund for an asset that is incorrect.  I can find a link anywhere!

[EvilBugQueen1]

Hi Sedawk,

Please provide the asset ID and so I can confirm the issue.

[Sedawk]

File number 244935312

Says it is an vector file and is an illustrator file - but it is simple an image in the vector file.

[EvilBugQueen1]

Hi @Sedawk,

Yes that is not a true vector. I'll forward this to our content team and I've granted you a replacement license so you can choose another file. Thank you for reporting this.

[Sedawk]

Thank-you very much.