Hi Adobe support team,
I have cancelled my 'Adobe Stock – 10 assets a month' subcription on the 1 day of my second's month bill i.e., on Nov 24,2018 11.26 hrs (pst). But I have not got my refund yet.
this is the order number:
[private information deleted for security reasons]
Sorry to hear that.
Please contact our support team Support FAQ: How can I contact Adobe for support? for refund related requests.
In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link
Feel free to update this thread in case of any additional questions.
i found a new charge on my credit card of 36,56€
but i cancelled the plan before the 1 month expiration
Your first mail was in November, 24th? So the charge is from December or from January?
The charge was made on January, the 10th