Refund

New Here ,
Sep 26, 2019 Sep 26, 2019

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Good morning. On 09/26/2019 I unintentionally activated the 10 images per month of Adobe Stock. Not having used the offer yet, I would like to know if it is possible to get a refund. Thanks in advance for availability.

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Adobe Employee ,
Sep 26, 2019 Sep 26, 2019

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Hi, 

As you mentioned that you accidentally activated the 10 images/month plan you can easily cancel it. Please use this link to cancel:https://helpx.adobe.com/in/stock/kb/cancel-membership-subscription-stock.html.

 

Also, we would like to inform you that you try the 10 images for free as well. Please see the details here: https://stock.adobe.com/promo/firstmonthfree

 

You may also contact customer care for help: https://helpx.adobe.com/contact.html

 

Thanks 

Kanika

 

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New Here ,
Sep 26, 2019 Sep 26, 2019

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Thanks for your answer. I know how to cancel my subscription, but I want to get a refund. Can you repay me?

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Adobe Employee ,
Sep 27, 2019 Sep 27, 2019

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Hi, please get in touch with support (Link shared above) for any refund related issues.

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New Here ,
Sep 27, 2019 Sep 27, 2019

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sorry , you replying to me??

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New Here ,
Sep 27, 2019 Sep 27, 2019

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support meaning the online chat?

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Adobe Community Professional ,
Sep 27, 2019 Sep 27, 2019

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LATEST
As you are still on your free month, you should be able to cancel without having paid anything.
Regards, Abambo
Hard- and Software Engineer and Photographer.

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