Report FILE #: 182093183

New Here ,
Dec 06, 2018

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FILE #: 182093183

Listed as an AI/EPS file, but it is only an uneditable image with an AI/EPS text layer on top.

Hi there,

We've checked the file at our end and can confirm that the above file is not a vector.

I am adding 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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Report FILE #: 182093183

New Here ,
Dec 06, 2018

Copy link to clipboard

Copied

FILE #: 182093183

Listed as an AI/EPS file, but it is only an uneditable image with an AI/EPS text layer on top.

Hi there,

We've checked the file at our end and can confirm that the above file is not a vector.

I am adding 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Views

78

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 06, 2018 0
Adobe Employee ,
Dec 06, 2018

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Hi there,

Sorry to hear that.

Let me get this file checked from the product team. I will update this thread once I hear from them. Appreciate your patience.

Regards,

Twarita

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Dec 06, 2018 0
Adobe Employee ,
Dec 10, 2018

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Hi there,

We've checked the file at our end and can confirm that the above file is not a vector.

I am adding 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Dec 10, 2018 0
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