The scam technique of having a prospective client billed with out actual confirmation once a trial period has lapsed, I suggest you put the potential client on hold until they confirm purchase not the other way round. The internet is the only place this is practiced, It is a scam technique relying on unused product use. Set a precedence Adobe and change it. The product was not what I required I never used it, and the cancel didn't work or I did it incorrectly, I looked at my account and had been billed 3 months which is ludicrous.
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