signing into adobe stock

Explorer ,
Oct 02, 2019 Oct 02, 2019

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Every time I sign into adobe stock it sends me a text message with a code to verify. Is there anyway to not have this happen each time, very annoying. I could see if I'm logging in from another computer not my home machine this would be important. Don't they know it's my computer.

Anyway any info would be appreciated.

Arnold

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Adobe Community Professional ,
Oct 25, 2019 Oct 25, 2019

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Have you tried logging in with different browsers and see if you get the same message?

 

Also, are you behind a Proxy service or a VPN that switch IP addresses on different time zones and/or geographic areas?

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Explorer ,
Oct 25, 2019 Oct 25, 2019

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yes i have. Even when i reply to this and have to log in the same thing happens. get a text with a code. do you have the same thing happening?

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Explorer ,
Oct 25, 2019 Oct 25, 2019

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I don't think I'm on any opf those things. This is my personal computer in my home.

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Adobe Community Professional ,
Oct 25, 2019 Oct 25, 2019

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I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Stock forum so that proper help can be offered.

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Explorer ,
Oct 25, 2019 Oct 25, 2019

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thanks maybe someone will be able to sort this out for me!

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