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Stock Credits Missing

Community Beginner ,
Feb 19, 2021 Feb 19, 2021

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My Credits reset to 0 ... this is incorrect - please contact me to rectify.

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Licensing, Troubleshooting

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Most Valuable Participant ,
Feb 19, 2021 Feb 19, 2021

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If you have held the credits for 12 months, this is correct. Otherwise, you need to contact Adobe Customer Service.

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Adobe Employee ,
Feb 19, 2021 Feb 19, 2021

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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

EBQ

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