Stock image purchased by accident

New Here ,
Jul 23, 2017

Copy link to clipboard

Copied

Hi.

Purchased FILE #:  12514829  by accident: what was always "save preview to library" suddenly became " license and save"...

Please may i un-license?

Thank you

Hi Angus,

I'm afraid that there is no way to unlicense the image, however, I was able to check the image number under your Adobe ID and have added 1 credit to your account so that you can use a different image.

Let me know if that helps!

Regards,

Sheena

Views

202

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Stock image purchased by accident

New Here ,
Jul 23, 2017

Copy link to clipboard

Copied

Hi.

Purchased FILE #:  12514829  by accident: what was always "save preview to library" suddenly became " license and save"...

Please may i un-license?

Thank you

Hi Angus,

I'm afraid that there is no way to unlicense the image, however, I was able to check the image number under your Adobe ID and have added 1 credit to your account so that you can use a different image.

Let me know if that helps!

Regards,

Sheena

Views

203

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 23, 2017 0
Adobe Employee ,
Jul 24, 2017

Copy link to clipboard

Copied

Hi Angus,

I'm afraid that there is no way to unlicense the image, however, I was able to check the image number under your Adobe ID and have added 1 credit to your account so that you can use a different image.

Let me know if that helps!

Regards,

Sheena

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 24, 2017 0
New Here ,
Mar 13, 2020

Copy link to clipboard

Copied

Hi, I also accidently purchased a stock image by mistake. File #:  306953852 . Can this be reversed or credited please?!

 

Thanks - Vivi 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 13, 2020 0
Resources
Buy Adobe Stock
Getting Started