Stock Invoices

New Here ,
Dec 17, 2020 Dec 17, 2020

Copy link to clipboard

Copied

I need invoices for individual stock images (for work) but when I select them under order history, it says no billing information available.  I have tried multiple ways using different browsers and clearing everything.  I couldn't get through to customer service and really need this taken care of.

TOPICS
Account management, General, Plans and purchase, Troubleshooting

Views

40

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 17, 2020 Dec 17, 2020

Copy link to clipboard

Copied

LATEST

Hi @melissaw86938925,

We are aware that on demand purchase invoices do not appear in Account Management and I am working with our product management to resolve this. You would have received an order confirmation email for your on demand purchases. If you are unable to find these you will need to contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

EBQ

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines