Stock Licensed/Purchased by Mistake

New Here ,
Jan 26, 2019

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I was working on my iPhone searching for images. Two photos that I was trying to save as comps for future evaluation, ended up being licensed and not saved to my folder for future consideration. They are #169080787 and #162672504. I have not downloaded or used them yet and was wondering how do you return/get credit?

Hi Marshall,

I apologize for the troubles.

Unfortunately there is noway to unlicense the files that have been licensed once therefore I've added 2 licenses to your account.

Hope that helps!

Regards,

Sheena

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Stock Licensed/Purchased by Mistake

New Here ,
Jan 26, 2019

Copy link to clipboard

Copied

I was working on my iPhone searching for images. Two photos that I was trying to save as comps for future evaluation, ended up being licensed and not saved to my folder for future consideration. They are #169080787 and #162672504. I have not downloaded or used them yet and was wondering how do you return/get credit?

Hi Marshall,

I apologize for the troubles.

Unfortunately there is noway to unlicense the files that have been licensed once therefore I've added 2 licenses to your account.

Hope that helps!

Regards,

Sheena

Views

69

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 26, 2019 0
Adobe Employee ,
Jan 29, 2019

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Hi Marshall,

I apologize for the troubles.

Unfortunately there is noway to unlicense the files that have been licensed once therefore I've added 2 licenses to your account.

Hope that helps!

Regards,

Sheena

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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