Stock Licensed/Purchased by Mistake

New Here ,
Jan 26, 2019 Jan 26, 2019

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I was working on my iPhone searching for images. Two photos that I was trying to save as comps for future evaluation, ended up being licensed and not saved to my folder for future consideration. They are #169080787 and #162672504. I have not downloaded or used them yet and was wondering how do you return/get credit?

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Adobe Employee , Jan 29, 2019 Jan 29, 2019
Hi Marshall,I apologize for the troubles. Unfortunately there is noway to unlicense the files that have been licensed once therefore I've added 2 licenses to your account. Hope that helps!Regards,Sheena

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Adobe Employee ,
Jan 29, 2019 Jan 29, 2019

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Hi Marshall,

I apologize for the troubles.

Unfortunately there is noway to unlicense the files that have been licensed once therefore I've added 2 licenses to your account.

Hope that helps!

Regards,

Sheena

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