Stock ordered and payed but not able to download any pictures

New Here ,
Apr 23, 2017

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Hello,

last month I ordered adobe stock, but I still can't download any footage!

Thanks

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1 Correct Answer

LEGEND , May 02, 2017
Brad Lawryk LEGEND , May 02, 2017
philippw33576521  wrotelast month I ordered adobe stock, but I still can't download any footage!Seeing as how you mentioned 'footage' I assume you mean video. Video and Premium images are not included in the subscription.

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Adobe Employee ,
May 01, 2017

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Moving to Adobe Stock

Hi Philipp,

I apologize for the trouble.

Please let me know what is the issue that you are facing while downloading a license.

Is there any error message that you get?

Regards,

Sheena

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LEGEND ,
May 02, 2017

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philippw33576521  wrote

last month I ordered adobe stock, but I still can't download any footage!

Seeing as how you mentioned 'footage' I assume you mean video. Video and Premium images are not included in the subscription.

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