Stock Photo Loss

Aug 28, 2017

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I'm very upset that after paying for a year's worth of images, I will lose them all when I choose not to renew my Adobe Stock membership. I've paid $32 a month and almost all of it will have been for nothing. Over the past year I've downloaded 11 images, and I'll be losing 80+. How is that fair? I've paid for it. I don't have a lot of money and some months it was incredibly hard to pay for this subscription since I couldn't cancel it. What is my best option that isn't staying subscribed for another year and racking up more downloads than I'll use in 12 months?

Hi Keirston,

I understand your concern, however, I would suggest you to download your remaining assets if you wish not to subscribe again, as the once downloaded will forever remain in your license history and you can use them later.

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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Stock Photo Loss

Aug 28, 2017

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I'm very upset that after paying for a year's worth of images, I will lose them all when I choose not to renew my Adobe Stock membership. I've paid $32 a month and almost all of it will have been for nothing. Over the past year I've downloaded 11 images, and I'll be losing 80+. How is that fair? I've paid for it. I don't have a lot of money and some months it was incredibly hard to pay for this subscription since I couldn't cancel it. What is my best option that isn't staying subscribed for another year and racking up more downloads than I'll use in 12 months?

Hi Keirston,

I understand your concern, however, I would suggest you to download your remaining assets if you wish not to subscribe again, as the once downloaded will forever remain in your license history and you can use them later.

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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80

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Aug 28, 2017 0
Adobe Employee ,
Aug 29, 2017

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Hi Keirston,

I understand your concern, however, I would suggest you to download your remaining assets if you wish not to subscribe again, as the once downloaded will forever remain in your license history and you can use them later.

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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