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hi, we ordered one month, 350 photos
it supposed to end in September, we did cancel subscritpion...but new 350 photos are there, again and again - what mistake this could be?
Hi Petr,
The issue has been fixed. Thanks for reporting it.
Regards,
Sheena
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Discussion successfully moved from Adobe Creative Cloud to Adobe Stock
twaritar3263062​ or Sheena Kaul : I think this is for you?
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Hi Petr,
I see you have an Adobe account under the same ID as with forums.
I have checked your account details and noticed that you had signed up for Adobe Stock-350 images per month plan. The subscription stands cancelled.
Could you please confirm us the date on which you have cancelled this plan so that we can further assist you?
Regards,
Twarita
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hi
I have confirmation about it in my inbox, from Adobe - date of end is September 17, 2018
Petr
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Hi Petr,
Let me get this checked from the concerned team. We will update this thread once we have more information about this issue.
Appreciate your patience.
Regards,
Twarita
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Hi Petr,
The issue has been fixed. Thanks for reporting it.
Regards,
Sheena