Stock

New Here ,
Feb 28, 2018 Feb 28, 2018

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habe seit14 Tagen das Stock Test Abo. Möchte dies zunächst nicht als Abo weiterführen. Wann muss ich kündigen?

Verfallen bei einer jetzigen Kündigung die 10 freien Downloads direkt oder habe ich dann noch bis zum Ende der vier Wochen Raum die Bilder zu laden?

Markus

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correct answers 1 Correct Answer

Adobe Employee , Feb 28, 2018 Feb 28, 2018
Hi Markus,Thanks for reaching out to the Stock team.I did go through your account details and noticed that you have purchased Stock 10 images a month(one-year )plan on 19th February 2018. If you wish to cancel, I would suggest you to download the remaining assets prior to cancelling as you can use your available licenses as long as your subscription is active, but you forfeit any unused licenses upon cancellation of your subscription.Also, the images once downloaded remains in your license histo...

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Adobe Employee ,
Feb 28, 2018 Feb 28, 2018

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Moving to Adobe Stock

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Adobe Employee ,
Feb 28, 2018 Feb 28, 2018

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Hi Markus,

Thanks for reaching out to the Stock team.

I did go through your account details and noticed that you have purchased Stock 10 images a month(one-year )plan on 19th February 2018. If you wish to cancel, I would suggest you to download the remaining assets prior to cancelling as you can use your available licenses as long as your subscription is active, but you forfeit any unused licenses upon cancellation of your subscription.

Also, the images once downloaded remains in your license history.

Additionally, I would like to let you know that if you cancel during the first-month billing cycle, your credit card will not be charged and your service will continue until the end of that first month’s billing cycle. If you cancel within 14 days after the beginning of the second month’s billing cycle, you’ll be fully refunded.

For more information please refer to Legal subscription terms | Adobe

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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