• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

stop mij abonement

New Here ,
Mar 14, 2018 Mar 14, 2018

Copy link to clipboard

Copied

Geachte,

Er wordt een maandelijkse bedrag van 36.29 euro van mijn card afgeschreven maar dat is een misverstand en ik wil dat er een einde komt aan deze transactie ik heb geen betalend product gekozen ik heb een free versie en ik ben geen bedrijf.

Graag deze betalingen stopzetten en eventuweel de reeds afgehaalde bedragen terug te storten aub.

<removed by moderator>

Met vriendelijke groeten,

azzagari

Verzonden vanuit Mail<https://go.microsoft.com/fwlink/?LinkId=550986> voor Windows 10

Views

380

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Mar 14, 2018 Mar 14, 2018

Hi Mo Azzagari,

We apologize for the inconvenience caused to you. I tried to pull up your account details from the Adobe ID shared in the forums, but I couldn't find any transaction record. It is possible that you might have another Adobe ID for which you are getting charged. Please share that with me in a private message so that I can further look into the issue.

Regards

Twarita

Votes

Translate

Translate
Adobe Employee ,
Mar 14, 2018 Mar 14, 2018

Copy link to clipboard

Copied

Hi Mo Azzagari,

We apologize for the inconvenience caused to you. I tried to pull up your account details from the Adobe ID shared in the forums, but I couldn't find any transaction record. It is possible that you might have another Adobe ID for which you are getting charged. Please share that with me in a private message so that I can further look into the issue.

Regards

Twarita

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 19, 2018 Apr 19, 2018

Copy link to clipboard

Copied

Dear Twarita,

My Id <Removed by the moderator>

I have been trying to stop my adobe Stock subscription for several months now. would you like to help me with this

Kind regards,

Hans Habets

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 19, 2018 Apr 19, 2018

Copy link to clipboard

Copied

LATEST

Hi Hans,

You can now self cancel your Adobe Stock plan from your account page.

Please refer the help document below to understand the workflow:

Cancel your Adobe Stock membership

I hope that helps!

Regards,

Sheena

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started