STOP THE F-ing CHARGES!!!!!!!

New Here ,
Sep 17, 2018 Sep 17, 2018

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Stop charging me for this service as I do not use it!!!!!

How do I find that out?

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Adobe Employee , Sep 17, 2018 Sep 17, 2018
Hi j.p.w89651736,We apologize for the inconvenience caused to you.I have checked your account details under the Adobe ID shared in the forums and noticed that you have an Adobe Stock subscription(signed up on 09 Feb 2018) and a Creative Cloud All Apps subscription(signed up on 25 Dec 2017). Are you referring to the Adobe Stock subscription in your above post? If yes, you may now self-cancel your Adobe Stock subscription. Please follow the steps as mentioned in the help document: Cancel your Adobe Stock membership...

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New Here ,
Sep 17, 2018 Sep 17, 2018

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I am being charged over and over again and I do not want to be charged. I do not use or want the service!!!!!

it is an absolute nightmare to work with this company. there is virtually nobody you can speak to with this company and virtually no subject to allow you to speak bout it. nightmare!

worst nightmare worse than IRS, worse than post office. the worse on planet.

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Adobe Employee ,
Sep 17, 2018 Sep 17, 2018

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Hi j.p.w89651736,

We apologize for the inconvenience caused to you.

I have checked your account details under the Adobe ID shared in the forums and noticed that you have an Adobe Stock subscription(signed up on 09 Feb 2018) and a Creative Cloud All Apps subscription(signed up on 25 Dec 2017).

Are you referring to the Adobe Stock subscription in your above post? If yes, you may now self-cancel your Adobe Stock subscription. Please follow the steps as mentioned in the help document: Cancel your Adobe Stock membership

You may also contact our support team Support FAQ: How can I contact Adobe for support?  for further assistance.

In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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