Subscribtion Problem

[#1]

Hello , I have some serious problem. I started 30 days trial on adobe stock. But after 30 days I didn't received any message or something to know that plan have started. And it's 3 months I payed without knowing anything.

[#2]

Hi,

It's unfortunate that you did not receive an email for the subscription renewal. Adobe usually sends an email just before we are about to charge you. I believe you might have missed the email or it might have landed to your Spam/junk folder. If you wish to discontinue with the subscription, cancel it here; https://helpx.adobe.com/in/stock/kb/cancel-membership-subscription-stock.html

You may also https://helpx.adobe.com/contact.html for help and support. 

Thanks 

Kanika 

[#3]

So what we can do about 3 months that I pay and I didn't use the account.

[#4]

Kindly get in touch wit our support team and they will decide upon exceptions( If any ) in this case.

[#5]

Ok, I want to contact with support team . Can you please provide my message to them ?

[#6]

You may use this link to contact support: https://helpx.adobe.com/contact.html