subscription and payment problem

New Here ,
Apr 12, 2021 Apr 12, 2021

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I have subscribed one mont free plan "Adobe Stock – 10 assets a month" and I wanted to unsubscribe the plan at the end of the month but there was no subsribed plans in "my plans" on my Adobe account. I thought that maybe I have unsubscribe it earlier or somehow the subscription dissapeard on it's own. 
Unfortunately after few days since I tried to unsubscribe (but I couldn't becuse there was already no subscription) "ADOBE STOCK TRIAL ADOBE.LY/PLPL" charged my bank account with 36,89EUR.
What should I do? I don't want to pay for another month and I'm afraid Adobe will charge me again although I have no subscribed plan. 😞

TOPICS
CC FAQ, Feature request

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Adobe Employee ,
Apr 12, 2021 Apr 12, 2021

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I don't see any Adobe Stock subscription associated with the Adobe ID you are using here on the forums. Please confirm that you are signed into https://account.adobe.com with the correct Adobe ID.

EBQ

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New Here ,
Apr 12, 2021 Apr 12, 2021

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I'm also using [REMOVED BY MODERATOR]
I don't see any subscription on both accounts but my card was charged. 

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