Suggestion for Adobe [Credit card verification issues trying to buy an image from Adobe Stock]

Explorer ,
Feb 10, 2018

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I am not sure if there is a suggestion forum or not. But I would just like to vent a frustration and make a suggestion for improvement. I am trying to buy a stock image from adobe stock so I went through the process of signing up for a plan and I am using the same credit card that I use for my Photoshop and Illustrator plans. But adobe still needs to validate the card and my credit card company shows "Processing" on the card in which I don't know how long that is going to take. So because the validation charge from adobe is stuck in processing I can't purchase the stock asset I need right away. It would be nice if adobe implemented something like a virtual wallet kind of like what paypal does where you can add a card and have it verified then just assign the card to whatever plans you want. That way you don't have to wait for verification for the same card on different plans.

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Suggestion for Adobe [Credit card verification issues trying to buy an image from Adobe Stock]

Explorer ,
Feb 10, 2018

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I am not sure if there is a suggestion forum or not. But I would just like to vent a frustration and make a suggestion for improvement. I am trying to buy a stock image from adobe stock so I went through the process of signing up for a plan and I am using the same credit card that I use for my Photoshop and Illustrator plans. But adobe still needs to validate the card and my credit card company shows "Processing" on the card in which I don't know how long that is going to take. So because the validation charge from adobe is stuck in processing I can't purchase the stock asset I need right away. It would be nice if adobe implemented something like a virtual wallet kind of like what paypal does where you can add a card and have it verified then just assign the card to whatever plans you want. That way you don't have to wait for verification for the same card on different plans.

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Feb 10, 2018 0
Adobe Community Professional ,
Feb 10, 2018

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