Copy link to clipboard
Copied
I want to end my suscription but it seems impossible
Hi Anna,
Sorry to hear that you are facing issues while cancelling your Stock subscription. I did go through your account details and noticed that you had purchased Adobe Stock 3 pictures per month (monthly) plan on 8th July 2017. Currently, it seems that there is a payment issue on your account and that is the reason your account is in a suspended state.
I would request you to contact our support team Support FAQ: How can I contact Adobe for support? for further assistance.
In case you have any ad
...Copy link to clipboard
Copied
Hi Anna,
Sorry to hear that you are facing issues while cancelling your Stock subscription. I did go through your account details and noticed that you had purchased Adobe Stock 3 pictures per month (monthly) plan on 8th July 2017. Currently, it seems that there is a payment issue on your account and that is the reason your account is in a suspended state.
I would request you to contact our support team Support FAQ: How can I contact Adobe for support? for further assistance.
In case you have any additional questions, feel free to update this thread so that we can assist you.
Regards
Twarita