System Error when trying to buy credits

May 05, 2020

Copy link to clipboard

Copied

Hi,

 

I've been trying to buy 40 credits for what seems like ages but I keep getting the same error:

shell_unique1_0-1588694596464.png

The monthly subscription on the other hand is working fine. I've already checked with the bank, Mastercard, etc. Everbody confirms that it should work - but it doesn't.

 

Please help!

TOPICS
Plans and purchase, Troubleshooting

Views

142

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

System Error when trying to buy credits

May 05, 2020

Copy link to clipboard

Copied

Hi,

 

I've been trying to buy 40 credits for what seems like ages but I keep getting the same error:

shell_unique1_0-1588694596464.png

The monthly subscription on the other hand is working fine. I've already checked with the bank, Mastercard, etc. Everbody confirms that it should work - but it doesn't.

 

Please help!

TOPICS
Plans and purchase, Troubleshooting

Views

143

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 05, 2020 0
Adobe Employee ,
Aug 21, 2020

Copy link to clipboard

Copied

Apologies for the delayed response are you still having this issue?

EBQ

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 21, 2020 0
Resources
Buy Adobe Stock
Getting Started