Team account access?

New Here ,
Oct 24, 2018 Oct 24, 2018

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How long does it take to get access to download images with a Team account? Our team account payment was processed last week but we are still unable to download images using the team account license. We still have to pay for each image individually without benefit of the team account access we are paying for.

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Adobe Employee , Oct 24, 2018 Oct 24, 2018
Hi DF,I see from the Adobe ID that you use on the forums that your team administrator has not assigned anyone to the Adobe Stock Team subscription. Please contact your administrator to complete this step. Whomever is assigned to the Stock subscription will need to confirm the invitation by clicking on the link in the email message inviting that user to the seat.Please let us know if you require further assistance.EBQ

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Adobe Employee ,
Oct 24, 2018 Oct 24, 2018

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Hi DF,

I see from the Adobe ID that you use on the forums that your team administrator has not assigned anyone to the Adobe Stock Team subscription. Please contact your administrator to complete this step. Whomever is assigned to the Stock subscription will need to confirm the invitation by clicking on the link in the email message inviting that user to the seat.

Please let us know if you require further assistance.

EBQ

EBQ

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