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I've tried. Same results. I need to chat with someone in italian. Thanks
The problem is that I got personal invoices rather than invoices addressed to my company. I've told the chat support to add the information about the company (as name and VAT number) before buying some videos because I wanted them addressed to it. He told me he would have done but I got them addressed to me
I understand your issue here.
Just wanted to understand, were you able to contact support and raise the concern with them? If yes, please provide the case number for the same so that I can check the status of the case and help you better.
Unfortunately not, 'cause the chat doesn't work for days. I need the
invoices addressed to my company by the end of the month for the
2017-11-21 20:45 GMT+01:00 Sheena Kaul <firstname.lastname@example.org>:
The chat doesn't work for days created by Sheena Kaul
<https://forums.adobe.com/people/Sheena+Kaul> in Adobe Stock - View the
full discussion <https://forums.adobe.com/message/9988276#9988276>
Please see the private message I have sent to you.
The issue has been resolved!