Too easy to purchase by mistake on iPad

Jul 20, 2017

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Does anyone else have problems using Adobe Stock on an iPad? Whereas deleting an image from my library requires three distinctly separate clicks, accidentally licensing an image (on subscription) takes just a wobbly finger. Since some of the images in my library are Premium and cost up to £399 each, I wonder if there is any setting I can change to prevent accidentally licensing images.

Hi Adrie,

I apologize for the troubles that you are facing with Adobe Stock on your device.

As of now, we don't have any such setting or workflow built in Adobe Stock that can help you fix these issues but trust me, we are working on making the website design in such a manner so that it eliminates these issues.

Additionally, you may also Contact Customer Care for more information.

Regards,

Sheena

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Too easy to purchase by mistake on iPad

Jul 20, 2017

Copy link to clipboard

Copied

Does anyone else have problems using Adobe Stock on an iPad? Whereas deleting an image from my library requires three distinctly separate clicks, accidentally licensing an image (on subscription) takes just a wobbly finger. Since some of the images in my library are Premium and cost up to £399 each, I wonder if there is any setting I can change to prevent accidentally licensing images.

Hi Adrie,

I apologize for the troubles that you are facing with Adobe Stock on your device.

As of now, we don't have any such setting or workflow built in Adobe Stock that can help you fix these issues but trust me, we are working on making the website design in such a manner so that it eliminates these issues.

Additionally, you may also Contact Customer Care for more information.

Regards,

Sheena

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63

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Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 20, 2017 0
Adobe Employee ,
Jul 20, 2017

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Hi Adrie,

I apologize for the troubles that you are facing with Adobe Stock on your device.

As of now, we don't have any such setting or workflow built in Adobe Stock that can help you fix these issues but trust me, we are working on making the website design in such a manner so that it eliminates these issues.

Additionally, you may also Contact Customer Care for more information.

Regards,

Sheena

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Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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