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Unable to cancel Adobe stock trial within the month, now says payment overdue

New Here ,
Jul 29, 2017 Jul 29, 2017

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During the free month trial of adobe stock, I realized that I could not actually afford the service, so I canceled the service. However, a month later, I get an email saying they were unable to charge my previous credit card, and that my payment was now overdue. I checked my account, and found that stock was not in fact canceled. I don't plan on using any of the assets given, so how can I just end this?

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Adobe Employee , Jul 31, 2017 Jul 31, 2017

Hi Kadin,

Please Contact Customer Care for cancellation/billing related queries.

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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Adobe Employee ,
Jul 31, 2017 Jul 31, 2017

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Hi Kadin,

Please Contact Customer Care for cancellation/billing related queries.

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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