Unable to cancel Adobe stock trial within the month, now says payment overdue

New Here ,
Jul 29, 2017

Copy link to clipboard

Copied

During the free month trial of adobe stock, I realized that I could not actually afford the service, so I canceled the service. However, a month later, I get an email saying they were unable to charge my previous credit card, and that my payment was now overdue. I checked my account, and found that stock was not in fact canceled. I don't plan on using any of the assets given, so how can I just end this?

Hi Kadin,

Please Contact Customer Care for cancellation/billing related queries.

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Feel free to update this thread in case of any additional query.

Regards,

Twarita

Views

100

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Unable to cancel Adobe stock trial within the month, now says payment overdue

New Here ,
Jul 29, 2017

Copy link to clipboard

Copied

During the free month trial of adobe stock, I realized that I could not actually afford the service, so I canceled the service. However, a month later, I get an email saying they were unable to charge my previous credit card, and that my payment was now overdue. I checked my account, and found that stock was not in fact canceled. I don't plan on using any of the assets given, so how can I just end this?

Hi Kadin,

Please Contact Customer Care for cancellation/billing related queries.

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Feel free to update this thread in case of any additional query.

Regards,

Twarita

Views

101

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 29, 2017 0
Adobe Employee ,
Jul 31, 2017

Copy link to clipboard

Copied

Hi Kadin,

Please Contact Customer Care for cancellation/billing related queries.

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Feel free to update this thread in case of any additional query.

Regards,

Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 31, 2017 1
Resources
Buy Adobe Stock
Getting Started