Unable to cancel subscription plan

New Here ,
Nov 30, 2019

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Hi,

 

I went to my Adobe stock account, in my plans > manage, but I don't see the cancellation option. The renewal occurs in January 1st. Can you help me please? Thank you

 

Best regards

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Account management, Fotolia, Plans and purchase

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Unable to cancel subscription plan

New Here ,
Nov 30, 2019

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Copied

Hi,

 

I went to my Adobe stock account, in my plans > manage, but I don't see the cancellation option. The renewal occurs in January 1st. Can you help me please? Thank you

 

Best regards

TOPICS
Account management, Fotolia, Plans and purchase

Views

63

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Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 30, 2019 0
Adobe Employee ,
Dec 02, 2019

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Hi M.,

It appears that you attempted to cancel during the renewal period. Please revisit https://accounts.adobe.com and you should now be allowed to cancel your Adobe Stock subscription. If you have any difficulty please contact cusotmer care: https://helpx.adobe.com/contact.html

 

EBQ

EBQ

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