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Unable to contact Adobe

Guest
Feb 27, 2018 Feb 27, 2018

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Hi every one

I have accidentally gotten a stock images subscription (opps) and now I cant contact Adobe to cancel it. When I try to contact them I am stuck on these loading pages. What can I do?

Is there an email address I can reach them on?

Any help is highly appreciated.

Screen Shot 2018-02-27 at 13.20.22.pngScreen Shot 2018-02-27 at 13.17.55.png

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correct answers 1 Correct answer

Adobe Employee , Feb 27, 2018 Feb 27, 2018

Hi Verity,

I see you have an Adobe account under the same ID as with forums. I did go through your account details and noticed that your Stock subscription has been suspended and that is the reason you were unable to get the 'cancel option'.

Please see your private message for more details.

Regards

Twarita

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Adobe Employee ,
Feb 27, 2018 Feb 27, 2018

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Hi Verity,

I see you have an Adobe account under the same ID as with forums. I did go through your account details and noticed that your Stock subscription has been suspended and that is the reason you were unable to get the 'cancel option'.

Please see your private message for more details.

Regards

Twarita

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Guest
Feb 27, 2018 Feb 27, 2018

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Thank you!

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Adobe Employee ,
Feb 27, 2018 Feb 27, 2018

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You are welcome!

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