unable to download adobe stock images

New Here ,
Dec 24, 2018 Dec 24, 2018

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Hi,

I have just signed up to adobe stock. I have downloaded one image successfully but now it shows an error message in 'preview' that the file file is either damaged or in the wrong format.

Please help

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correct answers 1 Correct Answer

Adobe Employee , Mar 29, 2019 Mar 29, 2019
Please Contact Customer Care  for more details.

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Adobe Community Professional ,
Dec 24, 2018 Dec 24, 2018

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What format is your image? Could you post the image number?

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Adobe Employee ,
Mar 29, 2019 Mar 29, 2019

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Please Contact Customer Care  for more details.

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