Undo image license

New Here ,
Jan 07, 2021 Jan 07, 2021

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Is there a way to undo an image license. Image was mistakenly licensed on adobe stock. I tried to see if I could find something to do with it but it cannot be used due to poor image quality. Also, is there a way to set up an additional step to image licensing. One-click to license makes this kind of mistake a fairly easy issue to come across. 

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How to, Licensing

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Adobe Community Professional ,
Jan 12, 2021 Jan 12, 2021

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You can't undo image licensing, but Adobe will grant you a replacement license if the asset is of poor quality. You should post the item number here and/or contact Adobe customer care. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

 

Regards, Abambo
Hard- and Software Engineer and Photographer.

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