Unlicense accidental Adobe Stock asset

New Here ,
Jun 13, 2019

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I was quickly scrolling through Adobe Stock and accidentally licensed and unwanted vector. Is it possible for me to unlicense an adobe stock asset? The asset ID # is 168412805

I've already deleted the file from my machine.

Thanks

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Unlicense accidental Adobe Stock asset

New Here ,
Jun 13, 2019

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I was quickly scrolling through Adobe Stock and accidentally licensed and unwanted vector. Is it possible for me to unlicense an adobe stock asset? The asset ID # is 168412805

I've already deleted the file from my machine.

Thanks

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330

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Jun 13, 2019 0
New Here ,
Jun 13, 2019

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I had the same thing happen with two images.

FILE #: 249058946

FILE #: 10043023

This really needs to be fixed in my opinion.  There should be an are you sure button after clicking.

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Jun 13, 2019 0
Adobe Community Professional ,
Jun 13, 2019

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Looping in Sheena Kaul​ for expert advice.

I agree, sometimes you have licensed a picture faster than you thought... Be careful next time.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Jun 13, 2019 0
Adobe Employee ,
Jun 17, 2019

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Hi Adam,

Sorry for the trouble it has caused to you.

Since you have accidentally licensed 2 Adobe Stock files, I have added 2 image licenses to your account so that you can use them against different images.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Sheena

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Jun 17, 2019 1
Contributor ,
Jun 14, 2019

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Contact support through chat and they'll remedy the situation.

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Jun 14, 2019 0
New Here ,
Jun 14, 2019

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I can't find a chat option!

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Jun 14, 2019 0
Contributor ,
Jun 14, 2019

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https://helpx.adobe.com/contact.html

Click the floating comment/message bubble that floats on the bottom right

of the page.

On Fri, Jun 14, 2019 at 12:47 sydneyh59632523 <forums_noreply@adobe.com>

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Jun 14, 2019 0
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