Unlicense/Return Image

[tonyh3160242]

I accidentally clicked the "License & Open" icon when i was just trying to expand the image. Searching the forums indicates that there is no way for me to 'cancel' or 'return' this accidental license myself. How to go about it?

[twaritar3263062]

Hi Tony,

Could you please provide me the image number that you have accidentally licensed so that I can further help you with the issue?

Regards,

Twarita

[Raygonjinn]

I accidentally did the same, can you help me?

[twaritar3263062]

Hi Edward,

Please share the File ID which you have accidentally licensed so that we can further assist you,

Regards,

Twarita

[Raygonjinn]

Hello,

The File ID is 74413191

Thank You

On Tue, Jul 24, 2018 at 4:49 PM, twaritar3263062 <forums_noreply@adobe.com>

[twaritar3263062 · Accepted solution]

Edward,

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

[constancen32350477]

I also have an image that I would like to unlicense - #269282755.

Thank you,

Connie

[constancen32350477]

Oops...just looked through my entire library - I also would like to unlicense this one: #272720240.  (I got them both when I first subscribed and didn't quite understand the process.)

Thanks again -

Connie

[KanikaS]

Hi Constancen32350477,

I have added two replacement licenses to your account.

Hope that helps!

Thanks

Kanika

[lanitaj61139118]

Hi! I did the same thing on accident! Well, I thought I had the right picture I wanted to buy it, but then it wasn't.

Order number: ADB069958204

The image I bought was FILE #: 77999504

But the image I want to buy is FILE #: 77999497

Can you help me?

Thank you!

[KanikaS]

Hi Lanita,

I have added a replacement license to your account.

Hope that helps!

Thanks

Kanika

[lanitaj61139118]

Thank you so much! Got the right image this time!

[KanikaS]

You're Welcome.

Have a great week!

[nubiag26127505]

Hello today by mistake I licensed an image, can you help me?