Unlicensing an Adobe Stock item | Interface usability issue

New Here ,
Aug 28, 2017

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It appears that a huge number of people have this problem, so maybe your interface people could look into it because it's too easy to make this mistake.

I accidentally licensed an item in Adobe Stock that I though I was adding to my library. The item is #110178706.

How do I un-license the item?

Hi Kevin,

As you have accidentally licensed the above-mentioned images, I have added 3 image credits to your account so that you can license different images instead.

Also, please see Stock FAQ: How to license an image with Adobe Stock? in order to license Adobe Stock images.

Hope that helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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Unlicensing an Adobe Stock item | Interface usability issue

New Here ,
Aug 28, 2017

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It appears that a huge number of people have this problem, so maybe your interface people could look into it because it's too easy to make this mistake.

I accidentally licensed an item in Adobe Stock that I though I was adding to my library. The item is #110178706.

How do I un-license the item?

Hi Kevin,

As you have accidentally licensed the above-mentioned images, I have added 3 image credits to your account so that you can license different images instead.

Also, please see Stock FAQ: How to license an image with Adobe Stock? in order to license Adobe Stock images.

Hope that helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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133

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Aug 28, 2017 0
New Here ,
Aug 28, 2017

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And again: #131789561

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Aug 28, 2017 0
New Here ,
Aug 28, 2017

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And again: #168254312

It's extremely, extremely frustrating.

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Aug 28, 2017 0
Adobe Employee ,
Aug 29, 2017

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Hi Kevin,

As you have accidentally licensed the above-mentioned images, I have added 3 image credits to your account so that you can license different images instead.

Also, please see Stock FAQ: How to license an image with Adobe Stock? in order to license Adobe Stock images.

Hope that helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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Aug 29, 2017 1
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