Unlisencing Adobe Stock photos

Community Beginner ,
Jul 28, 2017

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I accidentally bought six lisences that I don't want. Can I unlisence them?

Hi Peter,

I have added 6 image credits to your account so that you can license different images instead.

Let me know if that helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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Unlisencing Adobe Stock photos

Community Beginner ,
Jul 28, 2017

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I accidentally bought six lisences that I don't want. Can I unlisence them?

Hi Peter,

I have added 6 image credits to your account so that you can license different images instead.

Let me know if that helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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Jul 28, 2017 0
Adobe Employee ,
Jul 28, 2017

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Hi Peter,

Could you please help me with the image numbers that you have accidentally licensed so that I can further help you with the issue?

Regards,

Twarita

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Jul 28, 2017 0
Community Beginner ,
Jul 28, 2017

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I made a library with the six images:

https://adobe.ly/2v47Dgi

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Jul 28, 2017 0
Adobe Employee ,
Jul 28, 2017

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Thanks for providing me with the link. I am able to see your library but in order to help you further, I will be needing the exact image numbers.

Regards,

Twarita

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Jul 28, 2017 0
Community Beginner ,
Jul 28, 2017

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There are no numbers, just titles:

  1. Caucasian Male Headshot on white
  2. Handsome man portrait
  3. People studio shoot portrait looking at camera
  4. mature man outdoors
  5. woman's portrait
  6. Smiling handsome man
  

   Am I missing something?

  

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Jul 28, 2017 0
Adobe Employee ,
Jul 28, 2017

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Hi Peter,

There is a file ID for each Adobe Stock image as shown in the screenshot below. Could you please provide me with the File ID/Image numbers?

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Jul 28, 2017 0
Community Beginner ,
Jul 28, 2017

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50872950

155293717

140723764

379877

34953350

37156878

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Jul 28, 2017 0
Adobe Employee ,
Jul 28, 2017

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Hi Peter,

I have added 6 image credits to your account so that you can license different images instead.

Let me know if that helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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Jul 28, 2017 1
Community Beginner ,
Jul 28, 2017

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Thank you so much!

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Jul 28, 2017 0
Adobe Employee ,
Jul 28, 2017

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You are welcome!

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Jul 28, 2017 0
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