Hi, what happens to unused credits in Adobe Stock, when I change my current plan to a smaller plan
e.g. I renew with a 10 assets p. month plan instead of the 40 assets p.month
are you sure? An Adobe Stock Sales Specialist told me that the customer will lose the unused credits if they are renewing their license with a smaller plan. We are talking about the Adobe Stock TEAMS license.
Please help, we need the correct answer to that, before the customer loses all their credits.