Hi Adobe Stock Support Team,
I have an active 3-images/month plan and had over 80 unused licenses in my account. Since last week there are only 12 left. Is there a reason why this happened? I thought, that the plans include a rollover of benefits, which ensures that unused licenses continue to be available in my account?
Thanks for your help!
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thanks but the only option helpx support gives me is the community forum
the 3 images plan gives you:
- Cancel anytime
- No annual commitment
- Additional standard assets: 9,99 €/ea
- Rollover up to 36 standard assets with plan renewal
So there should be 36 assets in you account and no 80 and they should stay.