Useless Illustrator file | bad qualitiy

Jun 26, 2019

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In my opinion item no. 181539379 is unusable. The content (the clouds) can never be cleared from the grid system. Or you destroy the chess pattern and thus the clouds. I already bought another cloud package, that was usable without any problems.

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Useless Illustrator file | bad qualitiy

Jun 26, 2019

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In my opinion item no. 181539379 is unusable. The content (the clouds) can never be cleared from the grid system. Or you destroy the chess pattern and thus the clouds. I already bought another cloud package, that was usable without any problems.

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Jun 26, 2019 0
Adobe Community Professional ,
Jun 26, 2019

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The grid "shine through" is because of the cloud transparency. The grid is a layer that you can switch of.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Jun 26, 2019 0
Jun 26, 2019

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That's what I thought, too. Everything is on one layer. Normally the grid is on one layer and the clouds on separate one.

That's what it looks like.

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Jun 26, 2019 0
Adobe Community Professional ,
Jun 26, 2019

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Your's different from mine:

What is your Illustrator version?

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Jun 26, 2019 0
Jun 26, 2019

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Wow! I'd wish it looks like that!

I use on two different PCs IllustratorCC 2019 latest version. On both PC I get the same result!

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Jun 26, 2019 0
Jun 26, 2019

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In the meantime I checked if there's a difference between downloading from Stock to Desktop and open it in AI OR opening in AI from Stock to AI directly! You know what....IT IS! If I download it first from Stock and open it in AI from Desktop it looks exactly the same what you see! The screenshot above is what I get if opening directly from Stock.  I don't think that's the way it should be. For something the CC Library is there in the applications. So I don't have to download everything.

While I'm at it:

I like a lot about Adobe Stock, but something annoys me. Why do I always get such small picture previews? Here you can take a good example from Unsplash or Pixabay, where I get a usable preview directly. I don't always want to download a preview or have to open it via panel in Photoshop, for example. This would make me much more efficient.

- Kat -

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Jun 26, 2019 0
Adobe Community Professional ,
Jun 26, 2019

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Strange. If you are on a current version you should also have my view...

MatHayward​: What happened here? Should we continue the discussion in the Illustrator​ forum?

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Jun 26, 2019 0
Adobe Employee ,
Jun 26, 2019

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I am not certain what is at play here. I'm checking on it.

-Mat

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Jun 26, 2019 1
Jun 26, 2019

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As I said, I DIDN'T get the same result AFTER OPENING the Ai File.

It depends if I open the file OUT OF ADOBE STOCK in AI or if I DOWNLOAD FIRST TO MY DESKTOP Computer and open it from there in AI.

THE BUG MUST BE AT THE SIDE OF ADOBE STOCK.

I DEFENITELY USE LATEST VERSION OF ILLUSTRATOR

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Jun 26, 2019 0
Adobe Community Professional ,
Jun 26, 2019

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Hi Kathrin,

Re preview: have you tried scrolling up with the wheel of the mouse while holding down 'ctrl" on your keyboard? (I assume you're using Windows operating system.)

Regards

JG

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Jun 26, 2019 0
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