We're sorry, but a system error occurred

New Here ,
Mar 21, 2020 Mar 21, 2020

Copy link to clipboard

Copied

Im always getting following message if I want to license a picture:

 

"We're sorry, but a system error occurred. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer support. Learn & Support ;"

TOPICS
Licensing

Views

71

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 23, 2020 Mar 23, 2020

Copy link to clipboard

Copied

Hi gregor...,

Did you receive the payment confirmation?

EBQ

EBQ

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 23, 2020 Mar 23, 2020

Copy link to clipboard

Copied

Gregor, I have another question for you regarding your issue.  What kind of images are you attempting to license?  Are these Premium images?  

 

Thanks,

Jay

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines