What the? I just clicked on an image to view it up close and it "licensed" it to me?

New Here ,
Apr 23, 2020

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I signed up for a 30 day free trial to see what's on here. Well, I have to say the user experience i shorrible. I don't know why anyone uses it. Accidental licenses are very hard to avoid. I merely clicked on a thumbnail of an image in the suggestion bar and it licensed it to me. I didn't even want the image. I just wanted to see its details. 

 

The UI of Adobe Stock is a complete failure because of this and I want to unsubscribe. I also don't want these images so I hope I'm not going to be charged.

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What the? I just clicked on an image to view it up close and it "licensed" it to me?

New Here ,
Apr 23, 2020

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I signed up for a 30 day free trial to see what's on here. Well, I have to say the user experience i shorrible. I don't know why anyone uses it. Accidental licenses are very hard to avoid. I merely clicked on a thumbnail of an image in the suggestion bar and it licensed it to me. I didn't even want the image. I just wanted to see its details. 

 

The UI of Adobe Stock is a complete failure because of this and I want to unsubscribe. I also don't want these images so I hope I'm not going to be charged.

TOPICS
Licensing

Views

90

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Apr 23, 2020 0
Most Valuable Participant ,
Apr 23, 2020

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"Hoping" is not likely to be good enough. You have a free trial anyway. But you do realise - right - that at the end of the 30 days, your promise to pay for a year's subscription will start unless you cancel? YOU CANNOT CANCEL BY POSTING HERE. On the subject of accidental licensing, this might or might not be interesting -- https://community.adobe.com/t5/stock/avoid-accidental-licensing-on-stock-website/td-p/10987662?page=...

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Apr 23, 2020 0
New Here ,
Apr 23, 2020

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Hi everyone, if you had the same bad experience, to unsubscribe, go to https://account.adobe.com/plans/ and cancel your adobe stock plan.

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Apr 23, 2020 0
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