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When i cancel my subscription of Adobe Stock - 10

New Here ,
Jan 23, 2019 Jan 23, 2019

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Hi,

When i cancel my subscription of Adobe Stock - 10, what happens with my 119 saved credits?

And also with my License history?

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Adobe Employee , Jan 23, 2019 Jan 23, 2019

Hi C. v. I.,

When you cancel your subscription your unused licenses will remain available to you for a 7 day grace period or the end of your next billing period, whichever is longest. You will retain your license history even after you cancel your subscription.

EBQ

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Adobe Employee ,
Jan 23, 2019 Jan 23, 2019

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Hi C. v. I.,

When you cancel your subscription your unused licenses will remain available to you for a 7 day grace period or the end of your next billing period, whichever is longest. You will retain your license history even after you cancel your subscription.

EBQ

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New Here ,
Jan 23, 2019 Jan 23, 2019

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Ok, so the best thing is to download all 119 images before i lose my unused licenses.

Not really a customer-friendly way I think!

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Community Expert ,
Jan 23, 2019 Jan 23, 2019

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It is probably not what you like, but it’s like that in the subscription conditions. 119 images are a year full of stock.

This happens also to me with vouchers ... most of them are only valid for a limited time.

ABAMBO | Hard- and Software Engineer | Photographer

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