When will I receive my refund?

New Here ,
Jan 26, 2018 Jan 26, 2018

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Hello,

I tried Adobe Stock a month ago and I took one of the ten free images offered by the site.

Now I realized that adobe stock took the money from my credit card to activate another month of subscription.

I canceled the subscription and I have read that I will be reimbursed for the amount that Adobe has taken.

When will I receive my refund?

Thank you!

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Adobe Employee , Jan 26, 2018 Jan 26, 2018
Hi Annalisa,We apologize for the inconvenience. Your Adobe Stock subscription has been cancelled and a refund of EUR 36.59 has been generated and the same will be credited back to your account within the next 5-7 business days.Feel free to update this thread in case of any additional questions.RegardsTwarita

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Adobe Employee ,
Jan 26, 2018 Jan 26, 2018

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Hi Annalisa,

We apologize for the inconvenience. Your Adobe Stock subscription has been cancelled and a refund of EUR 36.59 has been generated and the same will be credited back to your account within the next 5-7 business days.

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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New Here ,
Jan 26, 2018 Jan 26, 2018

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Ok, Thank you!

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Adobe Employee ,
Jan 26, 2018 Jan 26, 2018

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You are welcome!

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