I have a question about Adobe Stock.
I want to cancel my subscription but I have 25 images to download. Will I lose them? If not, can I download them in the time I want ?
Thank you very much.
The month to month option existed since the beginning (well since I follow-up to be more precise). At the time you also had the possibility to license on a per image basis.
This Adobe Stock business model of charging for asset credits, then taking them away if the membership is canceled is a horrible business model which makes your customers feel used and cheated. Most people never redeem all their credits, and guess who profits? Dirty money, Adobe -- you should be ashamed. I hope someone brings a class action lawsuit against Adobe for these predatory business practices.
WHEN PROFITS OUTWAY DECENT CUSTOMER SERVICE
In fiscal year 2019, Adobe achieved record annual revenue of $11.17 billion, which represents 24 percent year-over-year growth.
ADOBE STOCK IS A SCAM!!!
This has really changed my opinion of Adobe.... I have paid for the assets but they're taken away from me if I don't keep paying,,, great way to make extra money for Adobe,,, I don't think many customers will be happy with this irregular model.
IS ANYONE LISTENING... Shantanu Narayen (president and CEO), would you like to comment?
I can just about make a living but this has left me out of pocket.... I AM CANCELLING ADOBE STOCK AND WILL MAKE SURE I TELL ALL MY CLIENTS AND FRIENDS WHO NEED ANY STOCK CONTENT TO STAY WELL AWAY.