With monthly plan, do unbought images rollover to next month?

Explorer ,
May 31, 2019

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Hello. I have a monthly plan where I get 10 images / month.

Do they roll into the next month if I don't "buy" all 10?

E.g., I only used 1 image in May, does that mean 9 extra from May have rolled into June?

Or is it a "use it or lose it" situation?

Thanks!

Adobe Community Professional
Correct answer by Abambo | Adobe Community Professional

Unused credits roll over for up to a year's credits, in your case 120. So you can easily keep some credits spare for the next months needs. If you have, however a year full of credits in your account you will loose the 10 first credits at the next allocation. There will never be more than your 120 credits in your account.

When you cancel, however, you will loose the unused credits. So do not keep 120 credits and then cancel to use them during the next years or so...

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With monthly plan, do unbought images rollover to next month?

Explorer ,
May 31, 2019

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Hello. I have a monthly plan where I get 10 images / month.

Do they roll into the next month if I don't "buy" all 10?

E.g., I only used 1 image in May, does that mean 9 extra from May have rolled into June?

Or is it a "use it or lose it" situation?

Thanks!

Adobe Community Professional
Correct answer by Abambo | Adobe Community Professional

Unused credits roll over for up to a year's credits, in your case 120. So you can easily keep some credits spare for the next months needs. If you have, however a year full of credits in your account you will loose the 10 first credits at the next allocation. There will never be more than your 120 credits in your account.

When you cancel, however, you will loose the unused credits. So do not keep 120 credits and then cancel to use them during the next years or so...

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May 31, 2019 0
Adobe Community Professional ,
Jun 04, 2019

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Unused credits roll over for up to a year's credits, in your case 120. So you can easily keep some credits spare for the next months needs. If you have, however a year full of credits in your account you will loose the 10 first credits at the next allocation. There will never be more than your 120 credits in your account.

When you cancel, however, you will loose the unused credits. So do not keep 120 credits and then cancel to use them during the next years or so...

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Jun 04, 2019 1
Explorer ,
Jun 08, 2019

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Thank you! Fantastic. That is helpful. Yes, and logging in now, to see what images I have available, it says 19.

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Jun 08, 2019 0
Abambo LATEST
Adobe Community Professional ,
Jun 08, 2019

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You’re welcome.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Jun 08, 2019 0
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