Spent over 30 minutes waiting for a chat that said "0 minutes remaining to wait" This is a multi-million dollar profiting company that says customers are cattle. these guys on the other line barely know what I am saying.
HERE IT IS 40 EFFING MINUTES OF NOTHING
Your case number: xxxxxxxxxx
[Case number redacted by moderator. This is a public forum and private information should not be posted.]
I have reviewed your case and see that you had accidentally licensed a file.
Since we cannot reverse it, I am adding a free credit to your account so that you can license a different image.
Hope that helps!