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WRONG COMPANY NAME IN MY INVOICE

New Here ,
Apr 18, 2018 Apr 18, 2018

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Hi,

I've just downloaded the bills for my photos purchase in adobe stock, but there’s something wrong.

The bill is addressed to the owner of the credit card - but there isn't my company's name and address..

I need the invoice will be addressed to my company, how can I do?

Invoice Number: IEE2018001719224

Invoice Number: IEE2018001719329

For next time, how can i set the right header?

Thanks and best regards

Matteo Cordella

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correct answers 1 Correct answer

Adobe Employee , Apr 18, 2018 Apr 18, 2018

Hi Matteo,

I see you have an Adobe account under the same ID as with forums. I would request you to contact our support team Support FAQ: How can I contact Adobe for support?  for any billing or invoice related issue so they can check your account details and help you accordingly.

In case you are unable to reach our support team through the above- mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any add

...

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Adobe Employee ,
Apr 18, 2018 Apr 18, 2018

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Hi Matteo,

I see you have an Adobe account under the same ID as with forums. I would request you to contact our support team Support FAQ: How can I contact Adobe for support?  for any billing or invoice related issue so they can check your account details and help you accordingly.

In case you are unable to reach our support team through the above- mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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