Wrong purchase

New Here ,
Oct 30, 2019 Oct 30, 2019

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Hi, 

I accidentally purchased the wrong image. My intention was to buy 250274242  But ended up with  250274262 
Is it possible to "Switch" this? I bought a extended licence.

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Adobe Employee ,
Oct 30, 2019 Oct 30, 2019

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Hi there, 

Unfortunately, it's not possible to return an extended license. I would request you to kindly contact our support team and they can for exceptions (if any). Please use this link: https://helpx.adobe.com/contact.html.

 

Thanks 

-Kanika

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