wrong spelling in license achieved image

New Here ,
Jan 08, 2021 Jan 08, 2021

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I achieved a license of an illustration and remarked only afterwards that the spelling was wrong. To whom can I send this information and how?

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Asset Quality, Licensing, Troubleshooting

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New Here ,
Jan 08, 2021 Jan 08, 2021

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achieved bought

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Adobe Employee ,
Jan 08, 2021 Jan 08, 2021

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Post the asset ID here and I'll take a look.

EBQ

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New Here ,
Jan 08, 2021 Jan 08, 2021

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145084676

INNOVATON => INNOVATION

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Adobe Employee ,
Jan 08, 2021 Jan 08, 2021

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The file is set up that one could easily fix this in Illustrator, all of the letters are objects. Do you need a replacement license for this file? Let me know.

 

EBQ

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New Here ,
Jan 11, 2021 Jan 11, 2021

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Thanks for answering! As I need the correct spelling, I probably need a replacement licence, right?

Wouldn't it also be a good idea to inform the author, so that he can correct the fault himself? He might not be aware of the wrong spelling and no one would use/buy a license of an illustration with a spelling fault.

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Adobe Employee ,
Jan 11, 2021 Jan 11, 2021

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Hi @Caroline5C5E,

Thanks for getting back to me. I've granted you a replacement license and will ask our content team to review the file.

EBQ

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