wrong stock photo chosen

New Here ,
Nov 25, 2018

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My Google Chrome crashed while I was searching for a photo and I've unexpectedly clicked on a pic I didn't choose. I need a refund of that pic and a removal from my account of the photo 171854939. Today the chat is closed  so I don't know how to ask it...

Hi Maurizio,

Sorry to hear that.

I have added 1 image license to your account so that you can use it against a different image.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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wrong stock photo chosen

New Here ,
Nov 25, 2018

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Copied

My Google Chrome crashed while I was searching for a photo and I've unexpectedly clicked on a pic I didn't choose. I need a refund of that pic and a removal from my account of the photo 171854939. Today the chat is closed  so I don't know how to ask it...

Hi Maurizio,

Sorry to hear that.

I have added 1 image license to your account so that you can use it against a different image.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Views

48

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 25, 2018 0
Adobe Employee ,
Nov 26, 2018

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Hi Maurizio,

Sorry to hear that.

I have added 1 image license to your account so that you can use it against a different image.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Nov 26, 2018 0
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